Nutracheck Member Support
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Account queries

  • The Refer a Friend link hasn't given me the 30-day free trial
  • I requested a password reset email but nothing arrived?
  • Will buying a new subscription cancel my old one?
  • How can I delete my Nutracheck account?
  • If I take up a special offer before my membership expires, will I lose the remaining time on my account?
  • How can I use my account in a different country?
  • I can't find an email from Nutracheck, where is it?
  • How can I access the Nutracheck Healthy Balance magazine?
  • I want to update my personal details, where do I do this?
  • Have I been charged for two subscriptions?
  • How do I change my password?
  • Can my partner/family member/friend join using the same email address as me?
  • How do I change my registered email address?
  • Can I access the app on more than one device?

Categories

  • Account queries
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  • Using the website
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