Will buying a new subscription cancel my old one?

Buying a different membership doesn't automatically cancel an existing renewal (this is how Apple/Google manage subscriptions). For example, if you were on a monthly renewal then decided to switch to annual, the monthly payments need to be stopped manually to avoid further charges.

If you need to cancel the previous subscription, here's what to do:

IOS devices

  1. Tap here to view your active subscriptions.
  2. Select the Nutracheck (Calorie Counter +) subscription you wish to stop.
  3. Tap Cancel Subscription.

If you no longer have your iPhone/iPad device, you will find details on how to cancel your subscription on a computer here.

Android devices

  1. Tap here to view your active subscriptions.
  2. Select the Nutracheck (Calorie Counter +) subscription you wish to stop.
  3. Tap Cancel subscription.
  4. Follow the instructions.

If you no longer have your Android device, you will find details on how to cancel your subscription on a computer here.