Is it possible to remove my data so I can start afresh?
Yes! We can remove any or all of the following information from your account:
- Previous diary entries
- Favourites
- Manually Added items
- Previous measurement entries in 'Progress'
- Saved recipes in 'My Meals'
The only information we’re unable to delete is your Profile information (current weight, goal weight etc). To update this in your app, tap 'More' > 'My Profile & Account' > 'Edit. Or through the website, go to the ‘Personal Details’ tab in your Profile.
If you come across anything else and you’re unsure, just drop an email to customercare@nutracheck.co.uk or call the helpline on 0115 9694660 (Monday – Friday, 8:30am to 6pm, excluding bank holidays) and we’ll be happy to confirm.