How do I inform you of inaccurate data?
We make every effort to ensure and maintain data accuracy, so we take our information directly from product packaging. Products are continually reformulated by manufacturers which may result in some nutritional changes.
If the packaging shows different nutritional data to what we have, just take a picture of the front, nutritional table and barcode then email it to customercare@nutracheck.co.uk. We will then check it with our data team.
You can also correct the data yourself in your account:
In the app:
- Search for the item using the barcode scanner or search bar.
- On the servings page scroll down and tap the Amend nutrition info.
- Enter the correct figure(s) and tap Save top right. The next time you search for that product, the results will display the correct data.
On the website:
- Search for the item and select it. You will then be taken to the serving size page.
- Click on Amend my version for this item underneath the serving size/description.
- Enter the correct figure(s) and then click the green Save Only button. The next time you search for that product, the results will display the correct data.