I have paid, why hasn't my membership updated?

If you have made a payment through the Nutracheck app and received an email from iTunes / Google Play confirming your payment but your account status is still showing as Lite, please go into the app, tap on More (bottom right corner) then tap Upgrade Options. Scroll down past the membership options and tap Restore Membership.

If this doesn't solve the issue, please email us at customercare@nutracheck.co.uk. Please forward the payment confirmation with your message to help us look into it.