I’m struggling to buy a membership through the app

When you tap buy you’re taken through to your Apple ID or Google Play account (depending on your device) to verify the payment. If all of your account and payment details are up to date and you’re still struggling, here are some alternative ways to pay:

  1. Our memberships are also available to buy through the website. Just visit www.nutracheck.co.uk and sign in with your registered email address and password. Then go to your 'Profile' followed by 'Membership Options'. Please note, if you access the website on your phone, you'll need to tap the menu icon in the top right corner of the homepage (3 horizontal lines) and select 'Sign in'.
  2. We can take the payment over the telephone instead. If you're happy to do this, our number is 0115 969 4660 and we're open 8:30am – 6:00pm, Monday – Friday (excluding bank holidays). It only takes a couple of minutes and all you'll need is your bank card to hand.